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Frequently Asked Questions (FAQ)


(Q) How long does it take the battery to recharge?

(A) Depends on the size, but a 500Wh battery takes on average 4 - 4½ hours to fully charge. Giant's chargers use quick charge technology and can charge their 500Wh batteries in 2½ - 3 hours.

(Q) How far can you ride on a single charge?

(A) Again, depends a bit on battery size and brand of motor, but on average in the highest power setting, 10 - 20 miles. In the lowest power setting, closer to 40-60 miles on a 500Wh battery. For interactive data about Bosch battery battery distance, click here.

(Q) Does the battery recharge itself while you ride?

(A) Unfortunately, no. Will we get it on e-bikes? It may be technology that is used eventually.

(Q) How much do e-bikes weigh?

(A) Our bikes, on average, weigh anywhere from 40 - 65 lbs. The cruiser e-bikes are on the lower end and the full suspension mountain e-bikes and cargo e-bikes are on the higher end. 

(Q) Does the bike come with a warranty?

(A) We include and support all the manufacturer's warranties at no extra cost. Usually the motors and batteries are 1 to 3 years depending on the system, whereas most other parts and pieces are 1 year. Frame warranties are 7 years to life depending on the brand.

(Q) Where can you ride?

(A) E-bikes are legal on all BLM land and National Parks, and most any public land where regular bikes are allowed. If you are 65 or older, or have a health condition that requires you to ride an e-bike rather than a acoustic pedal bike, you may ride in all public land where regular bikes are allowed.

(Q) What are Utah's E-bike laws?

(A) For a list of updated Utah bicycle and e-bike laws, click here.

Browse Our E-Bike Selection

Find your dream bike today and visit us for a test ride. We'll ensure that you're on the right bike to meet your needs and the right frame size for a comfortable, safe cycling experience.