Staying safe on your electric bike
Electric bikes offer the same joy and fitness as a traditional bike — but the electric assistance can propel you at speeds you might not be used to and have extra features worth understanding. Please take a moment to review this important safety information, and ask our team any questions you might have about electric bike ownership.
Get to know your bike
First things first: read the manual. Learn the pedal assist modes, how to control them, and what’s suggested for each pre-ride safety check. Testing in an empty parking lot is a great way to build confidence.
Navigating traffic & pedestrians
You’re travelling much faster than dog walkers or runners, and some drivers may not expect it. Caution is key — always obey traffic laws as you would on a regular bike or in a car. Cyclists get tickets, too.
Wear your helmet
A properly fitted helmet is crucial when riding at the higher speeds e-bikes enable. Choose one with reflective strips for better visibility on the road. Replace every few years or after any impact.
Watch the kids
Electric bikes make it easier to transport young children. Use extra caution. Where youths are permitted to ride, parents must educate and reinforce safe, controlled riding — operating any motorised vehicle can be dangerous.
Take care with speed
Take time to practice before you venture out. Try different modes, get used to when the motor kicks in, and experiment with controlled cornering and braking. Always watch for pedestrians, pets, obstructions, and signage.
Regular maintenance
Before each ride, check your tyre pressure, test your brakes, and follow any manufacturer recommendations. Visit us periodically for inspection and professional service or repair.
Know your battery
Not all electric bike batteries are the same. Different voltages provide different ranges and speed maximums — a 36 volt battery will have a lower capacity than a 52 volt battery. Being mindful about battery practices is the best way to stay safe.
Battery safety tips
— Don’t overcharge your battery
— Use the charger provided by the manufacturer
— Monitor your battery as it charges
— Store the battery in a safe, cool place when not in use
— Don’t tamper with the battery or system configurations like power/speed regulators
— Keep a Class 3 fire extinguisher near where you store your battery
— If issues arise, take your bike to the shop for an assessment
Know the laws and regulations
Each jurisdiction has different rules that apply to electric bikes. That may include regulations for youths, public roads, bike lanes, multi-use paths, or off-road trails. For your safety, and the safety of those around you, please understand where and how you can use electric bikes in your area.